Our Process Overview

1

How your company have edge on other companies/why should we give you contract? 

As every job and every customer is different, we feel happy to speak to every client prior to starting work to see for themselves exactly what is required, how it should be approached and what the best outcome approached in the minor cost. Our services are then compliant to client’s requirements, and we have the ability to adapt and customize our service to meet any number of clearly defined requirements. You are welcome to speak the flexibility of the services we can provide to you. 

We communicate with the customer on a schedule of regular meetings. This allow for any suggestions, grievances, or changes to be cast out and allows the client/customer to have a senior person from within the firm to talk on a regular basis. There is nothing worse than being unable to get through to a senior manager when an issue arises. 

We offer affordable services to small business enterprises as well and customized as per their requirements. We use only those products that are completely eco-friendly.

 

2

How your company perform the cleaning job? 

All of our commercial cleaning services use leading products designed for efficiency, and with access to one of the world’s leading R&D facilities you benefit from the latest products, giving you an outstanding finish for less. 

Our innovative and intelligent cleaning services aim to add value and improve sustainability while saving our customers money. Our employees are trained to consistently deliver superior standards of cleanliness, hygiene, safety and customer service. Often required to be the face of our customers’ brand, our team enhances our customers’ business performance, brand perception and reputation. 

Often times the cleaners are in a facility long after the office staff has gone home. Part of Gleaming Secure Services hiring process involves references and background checks. We are usually the only service that visits every square foot of your facility on a nightly basis. If a cleaning technician sees something out of the ordinary, they report it to management. All of our staff wear easy to identify uniforms and badges. This makes it very easy for your staff to identify ours. 

Company Mission

At Gleaming Support Services Ltd., our mission is to provide unparalleled security solutions that ensure the safety and peace of mind of our clients across the UK. We are committed to upholding the highest standards of integrity and reliability in every service we offer, ensuring that our clients feel secure and valued.

Our Values

We believe in integrity, reliability, and a customer-focused approach. Our team is dedicated to building lasting relationships with our clients, ensuring that their security needs are met with professionalism and care. We strive to exceed expectations in every interaction, fostering trust and confidence in our services.

Experienced Management

Our management team boasts extensive experience in the UK security industry, bringing a wealth of knowledge and expertise to our operations. With a deep understanding of security challenges, we are well-equipped to provide tailored solutions that meet the unique needs of our clients.

SIA Licensed

Gleaming Support Services Ltd. is proud to be licensed by the Security Industry Authority (SIA). This certification reflects our commitment to maintaining the highest standards of professionalism and compliance in the security sector, ensuring that our clients receive top-notch service.

24/7 Availability

We understand that security needs can arise at any time, which is why we offer 24/7 availability for our clients. Our dedicated team is always ready to respond to emergencies and provide immediate assistance, ensuring that your safety is our top priority, day or night.

Customized Solutions

At Gleaming Support Services Ltd., we recognize that every client has unique security requirements. We take the time to understand your specific needs and develop customized security solutions that provide the best protection for your property, assets, and peace of mind.